Advice & Sales: 0118 947 1405 / Int. +44 1189 471405 (8-6 Weekdays. UK Time)
 

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Terms and Conditions

Use of this site is subject to your agreeing to adhere to the conditions for use. If you do not agree with the terms stated below, please do not use this site.

This site is owned and managed by Gift Time Products 

                                                      Jade House,

                                                      25-27 Farnham Drive,

                                                      Reading, Berkshire,

                                                      RG4 6NY

(hereinafter referred to as "GTP", "our Company", or "we/us").

 

SUBMITTING ORDERS & STOCK

TRADE

Simply send the order electronically or by fax (+44 (0)118 947 1605) or by post. For new accounts, we will call you for final ordering, payment and delivery details. We will only accept trade orders from bone-fide retailers and/or companies purchasing for corporate or business use. Evidence of trading status will be required before an order is accepted or processed.

RETAIL

Select items required into cart, continue to checkout and follow the on-screen instructions. On receiving a payment request,  payment can be via PayPal Express Checkout or directly to us by credit/debit card over the phone (not American Express or Diners Club) or by cheque/BACS transfer. Goods will not be sent out until cheque payments have cleared. Calls are only answered during normal UK office hours on +44 (0)118 947 1405. Once payment is made, the order will be acknowledged by email.

Solution Graphics

We endeavour to hold stocks of every model. However, seasonal fluctuations and trade order supplies can occasionally result in an item being temporarily out of stock. In such an event, we will contact you as soon as possible to suggest an alternative model.

RETURNS
All our products are guaranteed for one year from date of purchase. In the event of an item developing a fault during the guarantee period, we will repair/replace subject to inspection. Items for return should be securely pack and returned post paid. Always obtain a certificate of postage.
Items being returned for refund under the 14 day money back guarantee should be returned in original packaging and at the customers expense

MISCELLANEOUS

This site complies with English legislation and in no circumstances can GTP guarantee compliance with your own local legislation if you are accessing the site from another region or country.   The contents of this site do not represent an offer to enter into a contract with GTP who reserve the right to refuse to enter into a contract with any person who places an order with us.

Where requested to do so, GTP give estimated delivery dates for any products that are out of stock; delivery dates are not guaranteed and time is not of the essence unless specifically agreed in writing and/or acknowledged by both parties to be of the essence at the time of placing of an order.    

All sizes shown are approximate. We take great care to ensure that descriptions and illustrations are accurate.

Shipping Policy

TRADE

Please contact us (+44 (0)118 947 1405 during normal UK office hours) for delivery details and shipping schedules.

RETAIL

Handling and shipping time is normally within 2 working days from receipt of confirmed order & cleared payment.  Your order will be automatically acknowledged on completion of the checkout.

We can ship worldwide. Within the UK, goods are usually shipped by Insured letter post or Signed For. (Select your postal method at the checkout). For the Channel Islands and Republic of Ireland and rest of the World goods are shipped by International Packet Post or International Signed For.

All carriage charges are liable to VAT @ the prevailing rate if applicable.

In all cases, your shipping and handling charge will be shown at the checkout 

Please ask for a quotation for shipping on multiple orders.       

Please note: International customers may also be liable for local taxes. Please ask your tax office for details.

Privacy Policy

Information provided by customers are held on our computers for internal use only. NO personal information is passed to any 3rd party.  Credit/debit card details for payments made via Paypal are not seen by us as card processing is handled by Paypal on their secure server, on our behalf.  Card details from fax and phone orders are not held on computer. 

INTELLECTUAL PROPERTY

Trade marks, logos and drawings on this site are the property of GTP. Their disclosure shall in no case be interpreted as granting you a licence or right to use any of the said trademarks and distinguishing elements protected by copyright. Any such use would constitute an infringement.

RESTRICTIONS ON USE OF DOCUMENTS

No document originating from this website, which is owned, managed, granted or controlled by GTP may be copied, reproduced, republished, down-loaded, posted, transmitted or distributed by any means whatsoever except in the following conditions: one copy of these documents may be down-loaded onto a microcomputer for your personal use for non-commercial purposes only, on condition that you do not alter the information and that you retain intact all copyrights and other wording relating to ownership. Alteration of these documents or their use for any other purpose shall constitute a breach of the copyright of GTP and its other property rights. Under this agreement, use of these documents on any other site or in any other network computer environment is prohibited.

SITE RESPONSIBILITY

Gift Time Products accept no responsibility for the use of the information on the site itself. GTP shall therefore not be held responsible for any direct or indirect damages arising from use of the site or the impossibility of using the site. Furthermore, GTP does not give any guarantee, whether specific or implicit, and, in particular, excludes any guarantee regarding the availability and conformity of the functions of the site or the ability of the site to meet the requirements or expectations of the client. GTP does not guarantee that the functions contained in these documents will be provided without any interruptions or errors or that the faults will be corrected or that the site or the server making them available is free from viruses or other dangerous elements. The full cost of repair or correction services will fall upon you (and not GTP). In all circumstances, the total financial responsibility of GTP towards you shall not exceed, for all damages you may have suffered, the price you have paid to access the site. No information with a hypertext link to other sites is under the control of GTP, who shall therefore not be held responsible for content.